Q. I am getting very slow connections to some web sites, especially in the evening. What is the problem?
 

A. If you are getting a slow connection to just a few different sites, especially search engines, then the problem is most likely with those specific sites. There is really nothing that you can do about this sort of problem because it is entirely in the hands of the administrators of that site. Sometimes e-mailing the webmaster of the site will draw a response.
 

Q. I am getting very slow connections all of the time to the Internet. Graphics are slow to load and I am getting generally slow performance.
 

A. There are very many potential bottlenecks when dealing with the Internet, so it is important to look at each one in turn.

1. The Modem Bottleneck: Your modem is usually the number one problem with regards to Internet performance. Although the Alliance Link pages were designed with the intention or minimizing download time, not all sites take the same precautions. Upgrading your modem to a V.90 modem will help considerably.
    
2. The Computer Bottleneck: Sometimes, your modem may not be the main problem. If you have an older computer with an operating system that is too large for it to be comfortably run, you may have some problems. For example, a computer running Windows 95 on less than 16 Megabytes of memory can be much slower than running Windows 98 with 32 Megabytges of memory.  However, Windows 98 and Windows ME have very good built in communications and are therefore a better choice for any computer with 32 Megabytes or more of memory or any Pentium, Pentium II or Pentium III processor
    
3. The Site Bottleneck: Certain sites are often overloaded due to their popularity. Sometimes the usage on these sites slows them to a crawl.

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